The work.

Lead product for AI-native, compliance-aware capabilities in the $14T mortgage-servicing market — AI strategy, roadmaps, and the concept-to-production pipeline, partnering closely with engineering. Introduced spec-driven development across product and engineering.

Independent AI product studio where I personally design, architect, and ship production LLM applications across fintech, behavioral health, and developer tooling — keeping my technical fluency current and feeding the AI strategy I lead as an executive.

Executive ownership across Product, Customer Success, Onboarding, and Sales, reporting to the CEO. Drove revenue growth and product innovation to hold market leadership.

Executive leadership team member; led roadmap and client-centric strategy that delivered significant revenue growth, with agile delivery that cut cost while sustaining competitive advantage.

Generated $6M+ in revenue at a 28% margin, raised NPS from -26 to +26 in two years, and cut product attrition 30%. Led 21 specialists; promoted from Manager to Senior Director.

Cut application-to-closing cycle time by 10 days through operational process redesign, and reduced appraisal cycle time from 38 days to under 10 across a national panel of 2,000+ appraisers.

Managed $8M+ project budgets; launched a loan-origination fee engine that reduced fee leakage by ~$15.4M and automated data feeds saving $1M annually.